As simple as the options within Exchange Server 2010’s Unified Messaging Greetings look, I find that it can operate extremely different than you would expect if you don’t take the time to think about all the dependencies a certain setting may have on other configuration
I had written a post about speech enabled and not enabled Exchange 2010 Auto Attendant prompts (https://blog.terenceluk.com/2010/11/how-speech-enabled-and-non-speech.html) but forgot to mention a critical “by design” behavior about key mappings and because I ran into this problem today, I thought it would be a good idea
I had the opportunity of integrating Unified Messaging with Polycom SoundPoint IP 335 series phones through an NET VX1200 gateway for an ongoing project over the past month and thought it was worth writing a blog post about what we needed to do to get
I find myself repeating the same routine of having to go back to my scattered notes when configuring Exchange UM auto attendants after a few months of not touching any environment so this post serves to be a reference for me to refer to where
This was one of the problems I’ve come across a few years back when I did my first Exchange 2007 Unified Messaging deployment and since I’m currently on a Exchange UM project, I thought I would take this opportunity to mimic the error: The format
I seem to come across this 4 or 5 times each year during my Exchange UM deployments and I find that I always forget the answer having to look into my old notes so I figure I should take the time to write a post
About a month or so ago, I was asked by a colleague if there were any issues with upgrading Exchange Server 2010’s Unified Message server from RTM to SP1 if Cisco Unified Communications Manager (CUCM) was using it for voicemail. Though I wasn’t able to
The following is a perfect example of the smallest misconfiguration on my part in something seemingly so trivial can cause calls to fail. I’d have to say that what tipped me off was a problem I had before with another integration which I wrote a
I’m sure a lot of Exchange UM professionals out there already know this but in case the person reading this doesn’t: Ever wonder where Exchange 2007 pulls the Extension Configuration value when you’re enabling someone for Exchange Unified Messaging? The screen I’m referring to is
This problem is similar to the problem in my previous blog post: Transferring calls from Exchange UM AA or OCS to PBX – Gateway Passed # Matters found here: https://blog.terenceluk.com/2010/08/transferring-calls-from-exchange-um-aa.html Problem – External user calls in via PSTN with a blocked number Call Flow External
