Here’s another interesting problem I came across awhile ago. During New Orleans TechEd and CS 14 training, I actually asked the Microsoft representatives about manipulating SIP addresses and REFER fields and got different answers. From New Orleans, they said that there’s more control and might
I ran into an interesting issue while integrating Exchange Unified Messaging’s Auto Attendant with OCS and PBX. After setting up everyone who was still living on the BCM’s EUM attribute to include the following string: xxx;phone-context=LocationProfile.domain.com … I noticed that when I called into AA,
I was at a client’s office early this week to migrate a department to OCS moving them off of a BCM 400. The client’s a law firm and wanted to set up a call tree allow inquires to the “Personal Injury” department to flow through
I’ve been trying to troubleshoot an ongoing issue at a client’s office when they try to execute “galgrammargenerator.exe -u” and it would not successfully complete. I will post more information on that when I get it resolved but while working with a Microsoft engineer, I
I came across an interesting question from a client a few months ago. The client was a small 100 user law firm that needed to mimic what their Nortel BCM 400 was able to do and that was to create a general voice mailbox. His
I ran into an interesting problem when a company out West purchased emergency service from us regarding their voicemail not being delivered to their inbox. Their environment consists of Exchange 2007 with UM and a Mitel phone system integrated with OCS enterprise voice through and
Spent a whole day trying to figure out why my play on phone feature wouldn’t work. Every time I use the play on phone feature entering either a: 1. SIP address 2. PSTN I would get a very generic message indicating: “The number cannot be
