I’ve noticed that I’ve been asked several times about why federated contacts are no longer reachable after a user is moved from a Lync Server 2010 pool to a Lync Server 2013. The following are the symptoms. Problem Federated contacts are shown as Presence unknown:
Problem You have just attempted to deploy a new enterprise pool but the Publish Topology process fails to deploy the databases properly and the only option is to delete the failed deployment’s pool. You proceed with right clicking on the pool and select Delete: Once
Problem You attempt to move a user from a Lync Server 2010 pool to Lync Server 2013 pool: … but the operation throws the following error: Failed while updating destination pool. Solution This is actually a common error that have been around since OCS 2007
First off, I’ve been asked by a few ex-colleagues about where the Office Web Apps documentation is because it doesn’t look like it’s included in the Lync Server 2013 RTM documents and the answer to this is that the information is actually bundled into the
Problem You attempt to publish a new enterprise pool from Topology Builder but notice that it fails with the following: Creating Database SQL-Server-FQDNInstance… Completed with errors Reviewing the logs show the following errors: InstallDatabaseInternalFailure: An internal error has occurred while trying to create or update
I have to admit that Lync has been one of the products I missed most over the past year as I’ve been mainly on VMware/Citrix application and desktop virtualization projects so I’ve completely skipped testing the preview version due to my busy schedule. With no
I originally thought I could get away with collocating a Lync Server 2013 enterprise pool with a Lync Server 2010 enterprise pool SQL server, by installing a new instance on the SQL Server that hosts our current Lync Server 2010 enterprise SQL database during the
I’ve been asked quite a few times over the last few months about issues signing into Lync with the mobile client on smartphones so I thought it would be a good idea to write a short post for anyone new to the client and have
Problem You have just successfully deployed Lync Mobility Service in your environment and would like to verify that external clients can successfully reach the published autodiscover web site and retrieve the redirection information. You proceed to launch a web browser from an desktop that is
Ran into an interesting issue yesterday while disabling the feature where contacts added to the Lync client were automatically added to the user’s Outlook contacts as well. As most Lync administrators would know, all we really need to do is determine which policy the user
