XenDesktop

Attempting to launch a XenDesktop 5.5 or 5.6 desktop through an NetScaler Access Gateway throws the error: “Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. Protocol Driver error”

Problem You attempt to launch a XenDesktop 5.5 or 5.6 desktop through an NetScaler VPX Access Gateway but receive the following error message from the Citrix Receiver: Unable to launch your application. Contact your help

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