Problem You’re setting up an RCC integration between Lync Server 2013 and Avaya’s AES (Application Enablement Services) server and while you’ve set up all of the configuration required for Lync Server 2013, users see a No Phone System Connection error at the bottom of their
Problem You’ve set up federation between 2 Lync Server 2013 environments but notice that only 1 of the company can see presence information and have the ability to send messages while the other company is unable to see presence information from the other company, unable
One of the challenges I’ve had over the past 2 years working with either VMware View or Citrix XenDesktop was to provide an acceptable audio and video experience to users who work within a virtual desktop environment. I still remember how terrified I was with
Problem I ran into an interesting problem tonight while troubleshooting an Edge server issue where the services won’t start with the event ID 19005 error logged in the Lync Server logs: LS Audio/Video Authentication service could not be started. Exception: Microsoft.Rtc.Management.ServiceConsumer.ServiceNotFoundException: Current topology configuration does
I’ve been working with a client that had two new offices opening in London with HP t610 thin clients as desktops to access the XenDesktop 5.6 environment I built last year at their Bermuda office. This weekend was the actual deployment and we noticed that
Problem You’re logged onto the Lync Server 2013 server and attempt to use Topology Builder to download the Lync topology: … but receive the following error: Cannot open database “xds” requested by the login. The login failed.Login failed for user ‘someDomainsomeAdmin’. —> System.Data.SqlClient.SqlException: Cannot open
Problem You attempt to apply cumulative update database updates to a Lync Server 2013 standard server with the cmdlet: Install-CSDatabase -ConfiguredDatabases -SqlServerFqdn <standardLyncServerFQDN> -Verbose … but it fails with the error: WARNING: Install-CsDatabase failed.WARNING: Detailed results can be found at“C:Usersadministrator.SomeDomainAppDataLocalTemp2Install-CsDatabase-6b80904b-3c18-43c0-8568-d09c4d0406c1.html”.Install-CsDatabase : Command execution failed: Cannot
Problem You’ve deployed a new Lync Server 2013 deployment on a Windows Server 2012 server but noticed that immediately after successfully installing the services, issuing and assigning certificates, the Lync Server Front-End service fails to start: Reviewing the Lync Server event logs show the following
Problem You’ve configured a SIP trunk between your Lync Server 2013 and Avaya PBX then proceed to try making a call but it fails. A trace and review of the snooper logs reveal the following messages: TL_INFO(TF_PROTOCOL) [0]101C.3494::07/02/2013-19:27:24.622.00200ea4 (SIPStack,SIPAdminLog::ProtocolRecord::Flush:2387.idx(196))[1942010897] $$begin_recordTrace-Correlation-Id: 1942010897Instance-Id: 47CF0EDirection: incomingPeer: 10.50.1.37:50518Message-Type: requestINVITE
Problem Lync Server 2013 Role: Lync Edge Base Operating System: Windows Server 2012 You attempt to start your Lync Server 2013’s Edge server’s Lync Server Access Edge service but notice that the service fails with the following message: Windows could not start the Lync Server
