I was recently asked by a client to troubleshoot an issue with their Lync Server 2013 environment where users connecting remotely via the Edge server are unable to establish voice calls. A user would be able to successfully authenticate as well as see the call
Problem You attempt to use the SEFAUtil.exe executable in the Lync Server Resource Kit Tools to configure call forwarding on a Lync Server 2013 server but it immediately fails with: SEFAUtil.exe has stopped working Description: Stopped working Problem signature: Problem Event Name: CLR20r3 Problem Signature
Problem You attempt to use the Test-CsFederatedPartner cmdlet (https://docs.microsoft.com/en-us/powershell/module/skype/test-csfederatedpartner?view=skype-ps) to test a configured partner federation but receive the following error: PS C:> Test-CsFederatedPartner -TargetFqdn sip.contoso.com -Domain contoso.com Test-CsFederatedPartner : No matching cluster found in topology. At line:1 char:1 + Test-CsFederatedPartner -TargetFqdn sip.contoso.com -Domain tokiomillenn …
Problem You attempt to retrieve information about a bad call reported by a user so you launch the Skype for Business Monitoring Reports, drill down to the Peer-to-Peer Session Detail Report reports, expand the Media Quality Report section but noticed that No media quality data
Problem You’ve configured Skype for Business integration with Polycom RealPresence Collaboration Server 1800 to allow Skype for Business clients to join into scheduled Polycom meetings but notice that an attempt to dial into the meeting would ring but the Polycom does not answer. Performing a
Problem You’ve received reports that users have experienced issues with logging into an audio conference as the leader with their PIN and noticed that your Skype for Business Server 2015 front-end server has the following error written in the Lync Server logs: Log Name: Lync
Problem You’ve created a new certificate for your Lync Server 2013 services and attempt to assign it to Server default and Web services internal: However, the assignment fails and the following error message is displayed: Command execution failed: The process does not possess the ‘SeSecurityPrivilege’
Problem You have a user who is enabled for Enterprise Voice in a Lync Server 2013 environment that had no issues placing and receiving calls but recently noticed that users attempting to call them is now receiving a fast busy with the error message: Cannot
Problem Companies federated with your Lync / Skype for Business environment have recently noticed that the status contacts in your organization briefly show as Updating…: … then eventually changes to Presence unknown: You’ve confirmed that the services on the Edge server are all Running: However,
Problem You’ve noticed that the Skype for Business Server Access Edge service on your Skype for Business Server 2015 Edge server is stopped and the following error is thrown when you attempt to start it: Windows could not start the Skype for Business Server Access
