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Unlike XenDesktop, VMware View 5.0 does not natively package a remote support tool that leverages Microsoft’s Windows Remote Assistance to provide remote assistance for virtual desktops when an administrator needs

I’ve found that I’ve had problems with Desktop Director’s Shadow feature for every deployment containing Windows XP images so rather than having to retrace my steps through my notes, I

Problem You attempt to shadow a user’s session with Citrix XenDesktop 5.6’s Desktop Director but receive the following error message: Failed to initiate Remote Assistance: Machine not responding (error code

Problem You’re trying to configure WinRM on a Windows XP desktop but when you execute the command winrm quickconfig, you receive the following error: Microsoft Windows XP [Version 5.1.2600] (C)

As most administrators may already know, the new personal vDisk (PvD) feature in Citrix XenDesktop 5.6 by default splits the size of the PvD to 50/50 allocating 50% for applications

Retrieving a user’s virtual desktop information based on their Active Directory user name isn’t too difficult to do within the VMware View Administrator GUI as you can always click on

Problem You have just successfully deployed Lync Mobility Service in your environment and would like to verify that external clients can successfully reach the published autodiscover web site and retrieve

Environment Citrix XenDesktop Version:  5.6 Desktop Catalog Type:  Existing Virtual Desktop OS:  Windows 7 Enterprise Thin Client:  T5740e Thin Client OS:  ThinPro 2.6.27-17-generic Problem You’re logged into a Citrix XenDesktop