Problem
You attempt to configure a new VMware SRM protection group but receive the following error:
ERROR
Operation Failed Task completed with error CompositeException Unable to protect VM ‘<virtualMachineName>’ due to unresolved devices Unable to protect VM ‘<virtualMachineName>’ due to unresolved devices Unable to protect VM ‘<virtualMachineName>’ due to unresolved devices
Operation ID: 33a8561f-c6b5-4868-b2f7-01453d762ad6
Solution
This error is usually thrown due to components of SRM not being completely configured. The following are a few common items:
- Network Mappings
- Folder Mappings
- Resource Mappings
There will be times when the administrator has configured the mappings the configuration in the mapping may not be correct and the best way to identify exactly what is preventing the protection group from being configured is to navigate to the Virtual Machines tab and review the Protection Status output, which would explicitly display the problem. In the case of this example, the network mappings were configured but various port groups and cluster mapping for these VMs were not configured:
The configuration for the Protection Groups should successfully complete once the missing mappings are configured:
