I noticed that I’ve been asked the following question at least 6 times over the last year: Can we import wav file recordings for users’ custom greetings? The reason why clients have requested this is usually because they’ve gotten certain mailbox recordings (usually general mailboxes)
I was talking to a fellow Microsoft UC consultant the other day about how: Missed call notifications Voicemail message delivery … worked and realized that I had problems remembering the details of the differences between the 2 and while most of it came back after
As some of you have probably come across 2 of my previous posts: Can Microsoft Lync Server 2010 handle extensions that start with a “0”? https://blog.terenceluk.com/2011/02/can-microsoft-lync-server-2010-handle.html Can Microsoft OCS 2007 R2 handle extensions that start with a “0”? https://blog.terenceluk.com/2011/02/can-microsoft-ocs-2007-r2-handle.html I’ve mentioned in one of those
I’ve been working at a client’s office the past few days trying to isolate some call quality issues with their OCS 2007 R2 enterprise environment and one of the administrators there told me one of their users noticed that they don’t get any missed call
I received a call from one of our account managers yesterday in regards to a client’s question for Exchange Unified Messaging. The radio stations here in Toronto have been talking about an impending snowstorm for the last 2 days and many organizations have been broadcasting
I think what I like most about getting into the voice world 2 years ago was that I’ve been able to come across interesting legacy PBXs and when I say interesting, I mean extension designs. I won’t go into the details about all of the
I’m not exactly sure why I haven’t encountered this problem as often as I have during the past deployments I’ve been involved in but I finally did earlier this month when one of our clients opened up a ticket to have this issue resolved. Problem
I received a escalated UM related ticket passed on to me this week because the colleague who was looking at the issue wasn’t a UM expert and while I was able to identify the issue immediately, I thought it’s worthwhile to write a post about
Due to the various OCS and Exchange UM services we had to change for client, a significant amount of changes were also required to their public certificates. I had to go through the exercise of using Go Daddy’s tools to regenerate an existing certificate to
While troubleshooting a Tanjay issue a week ago, we noticed that AutoDiscover wasn’t working properly when we used Outlook 2007’s Test E-Mail AutoConfiguration feature (simply press and hold the CTRL key and left-click on your Outlook 2007 icon): … as it would continually fail with:
