Attempting to log into Freshservice configured with ADFS fails with: “Login was unsuccessful! – Validation Failed : [“The status code of the Response was not Success, was Requester => InvalidNameIDPolicy”]”
Problem You’ve successfully completed configuring Freshservice with your on-premise ADFS so users can use their Active Directory credentials to log into the portal as per the following documentation: Configuring ADFS for Freshservice with SAML 2.0 https://support.freshservice.com/support/solutions/articles/226938-configuring-adfs-for-freshservice-with-saml-2-0 However, upon successfully entering Active Directory credentials to the