Attempting to log into Freshservice configured with ADFS fails with: “Login was unsuccessful! – Validation Failed : [“The status code of the Response was not Success, was Requester => InvalidNameIDPolicy”]”
Problem You’ve successfully completed configuring Freshservice with your on-premise ADFS so users can use their Active Directory credentials to log into the portal as per the following documentation: Configuring ADFS for Freshservice with SAML 2.0